Effective Date: May 5, 2025
Last Update: 2025
1. Introduction
Click Grow Space (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, specifically in relation to appointment confirmations, reminders, and promotional communications.
This policy is intended to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
2. Information We Collect
We may collect the following categories of personal information directly from you:
Contact Information: Such as your name, email address, and phone number.
Appointment Details: Information related to appointments you schedule with us.
Communication Preferences: Your preferences regarding receiving communications from us.
3. How We Use Your Information
We use the personal information we collect solely for the following limited purposes:
To schedule and confirm your appointments.
To send you reminders about your upcoming appointments.
To send you relevant promotional communications about our services, where you have provided consent or where otherwise permitted by law.
To respond to your inquiries and communications.
4. Legal Basis for Processing (GDPR)
For individuals protected by the GDPR, our legal basis for processing your personal information is typically:
Consent: For sending promotional communications. You can withdraw consent at any time.
Legitimate Interests: For scheduling, confirming, and reminding you about appointments, and responding to your inquiries, provided these interests are not overridden by your data protection rights.
5. Sharing Your Information
We do not “sell” your personal information as defined by the CCPA. We do not share your personal information with third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us solely with appointment scheduling, communication delivery (e.g., email or SMS providers for reminders/promotions), but only as necessary to perform these services on our behalf and under strict confidentiality agreements.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy (e.g., managing appointments, honouring communication preferences) unless a longer retention period is required or permitted by law.
8. Your Privacy Rights (GDPR & CCPA)
Depending on your location and applicable law, you may have rights regarding your personal information, including:
Right to Know/Access: Request details about the personal information we collect and use.
Right to Rectification: Request correction of inaccurate information.
Right to Erasure/Deletion: Request deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: Request limits on how we use your information.
Right to Data Portability: Request a copy of your information in a machine-readable format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent for promotional communications at any time (e.g., via an “unsubscribe” link).
Right to Opt-Out of Sale/Sharing (CCPA): While we do not sell personal information, this right is noted for CCPA compliance.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the details below. We will respond to verifiable requests as required by law.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
10. Changes to this Policy
We may update this Privacy Policy occasionally. The effective date at the top indicates the last revision. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Click Grow Space
Address: South Carolina, USA
Phone: 864-376-8068
Email: contact.clickgrow.space